Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Junk mail flags do not remain set

  • 2 odpovědi
  • 1 má tento problém
  • 25 zobrazení
  • Poslední odpověď od gbray

gbray
gbray
more options

Mail flagged as junk by my ISP is moved to Spam/Junk Mail folder. Some of the messages do not have the Spam/Junk flag set. I set them manually, then move to a different folder. When I come back to Spam/Junk the flags are cleared. This occurs only on some of the spam/junk mail not all.

What is the issue/problem and a fix. Seems like once a message is flagged as spam/junk the flag should not clear unless I do something.

Mail flagged as junk by my ISP is moved to Spam/Junk Mail folder. Some of the messages do not have the Spam/Junk flag set. I set them manually, then move to a different folder. When I come back to Spam/Junk the flags are cleared. This occurs only on some of the spam/junk mail not all. What is the issue/problem and a fix. Seems like once a message is flagged as spam/junk the flag should not clear unless I do something.

Všechny odpovědi (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is this a yahoo account? their spam filter is out of control and not opt out.

gbray
gbray Autor dotazu
more options

No, it is not a Yahoo account. Fastmail.

The problem only occurs accessing the mail account via Thunderbird. Some of the message that will not keep the Thunderbird spam flag are flagged by the ISP as spam others are not. Using other email applications, the problem does not occur. Accessing the account directly using a browser, all the email moved to the spam/junk mail folder by Fastmail remain there and the tags/flags are unchanged.