Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Changed my account password and lost my data cynced

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Paul

more options

You change the Password to the account and lost all your data synced with my firefox account (Bookmarks - useres - passwords - history) what can I do ?

You change the Password to the account and lost all your data synced with my firefox account (Bookmarks - useres - passwords - history) what can I do ?

Všechny odpovědi (3)

more options

Yes, resetting the Firefox Account password automatically deletes the dats on the Sync server. see the screenshot

more options

IT'S SO STUPED , I TRUSTED YOU BUT YOU ARE NOT TRUSTWORTHY SO I'LL UNINSTALL FIREFOX AND TELL ALL MY FRINDES AND OTHER PEOPLE TO UNINSTALL IT BECOUSE YOU ARE SO STUPED COMPANY.

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.