Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

When I choose multiple emails to delete it wont allow it. It alerts me and says: the current information on bulk mail did not succeed. Is there a fix?

  • 1 odpověď
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od Matt

rickcoletti
rickcoletti
more options

When I try to delete multiple emails in the bulk folder or the inbox a pop up appears saying the following the current information on bulk mail or inbox (depending on what file I'm in) did not succeed. I've already tried:

f you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder.

Here is how to delete the corrupted trash folder and create a new one: 

   First, open your Profile folder:
       At the top right of the Thunderbird window, click the menu button New Fx Menu , then select Help, and then Troubleshooting Information. The Troubleshooting Information tab will open.
       Under the Application Basics section, click on Show in Finder. A window with your profile folder will open. 
   Close Thunderbird.
   Open the Mail (or ImapMail) folder in your file manager (according to whether you are using POP or IMAP with the affected account).
   Open the folder with your incoming mail server name (something like imap.googlemail.com or pop.googlemail.com).
   Select the Trash and Trash.msf files and delete them. In some accounts, these may be named Bin or Deleted.................

With no success. Thanks for your time

When I try to delete multiple emails in the bulk folder or the inbox a pop up appears saying the following the current information on bulk mail or inbox (depending on what file I'm in) did not succeed. I've already tried: f you cannot delete messages in Thunderbird, it may be caused by a corrupted trash folder. Here is how to delete the corrupted trash folder and create a new one: First, open your Profile folder: At the top right of the Thunderbird window, click the menu button New Fx Menu , then select Help, and then Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section, click on Show in Finder. A window with your profile folder will open. Close Thunderbird. Open the Mail (or ImapMail) folder in your file manager (according to whether you are using POP or IMAP with the affected account). Open the folder with your incoming mail server name (something like imap.googlemail.com or pop.googlemail.com). Select the Trash and Trash.msf files and delete them. In some accounts, these may be named Bin or Deleted................. With no success. Thanks for your time

Všechny odpovědi (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Yahoo are special, and not always in a good way.