Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

How do I remove a master password?

  • 3 odpovědi
  • 3 mají tento problém
  • 30 zobrazení
  • Poslední odpověď od user01229325

everettrl
everettrl
more options

To my knowledge I never had a master password. However Thunderbird continually asks me to enter one. I have tried to follow the instructions for creating or removing a master Password but to no avail. I cannot change or remove a password that I do not have. There should be some technique for addressing this problem (recovering a forgotten password). I am sure it must be a simple process, but can someone point me in the right direction?

Thanks

To my knowledge I never had a master password. However Thunderbird continually asks me to enter one. I have tried to follow the instructions for creating or removing a master Password but to no avail. I cannot change or remove a password that I do not have. There should be some technique for addressing this problem (recovering a forgotten password). I am sure it must be a simple process, but can someone point me in the right direction? Thanks

Zvolené řešení

Are you seeing the dialog box that refers to the password for the Software Security Device like shown in the linked article? https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

If not, then it is NOT the Thunderbird master password being asked for.

If you are really talking about a Thunderbird Master Password, the linked article tells you how to remove it.

Přečíst dotaz v kontextu 👍 2

Všechny odpovědi (3)

user01229325
user01229325
more options

Zvolené řešení

Are you seeing the dialog box that refers to the password for the Software Security Device like shown in the linked article? https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

If not, then it is NOT the Thunderbird master password being asked for.

If you are really talking about a Thunderbird Master Password, the linked article tells you how to remove it.

everettrl
everettrl Autor dotazu
more options

You were much more helpful than the Thunderbird "Help" instructions.

Thanks

user01229325
user01229325
more options

I never even try the Thunderbird Help articles. I Google what I am looking for.