We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

getting rid of searchmapsnow.com

  • 3 odpovědi
  • 2 mají tento problém
  • 17 zobrazení
  • Poslední odpověď od Ironmanbart

more options

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

Zvolené řešení

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (3)

more options

Zvolené řešení

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

more options

What great advice. I downloaded malwarebytes. Immediately it took care of being sent to places I did not want to go. It always seems to be Yahoo! Makes me never want to go to anything with a Yahoo name.

more options

Forgot to mark response as CHOSEN SOLUTION.

Thanks for such a quick response.