Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I used Sync to move all bookmarks to a new laptop & erased them from the original. Now they are all gone!

  • 1 odpověď
  • 1 má tento problém
  • 9 zobrazení
  • Poslední odpověď od the-edmeister

GaryWizard42
GaryWizard42
more options

I bought a new laptop & set up Sync on my old one. After configuring the new laptop & installing Mozilla, I enabled Sync on the new laptop and got all my bookmarks, etc. Everything was good.

I had made arrangements to donate my old laptop to a school program and so cleaned off all my apps & private data. I then removed all the bookmarks from Mozilla (thinking I would leave the app there for the new users). I had planned to wipe my cookies and then wipe the unused drive space prior to turning it over when I found all my bookmarks on my new laptop had disappeared!

Both systems are running Win 7 with the latest version of Mozilla.

Is there any way to get these back?

I bought a new laptop & set up Sync on my old one. After configuring the new laptop & installing Mozilla, I enabled Sync on the new laptop and got all my bookmarks, etc. Everything was good. I had made arrangements to donate my old laptop to a school program and so cleaned off all my apps & private data. I then removed all the bookmarks from Mozilla (thinking I would leave the app there for the new users). I had planned to wipe my cookies and then wipe the unused drive space prior to turning it over when I found all my bookmarks on my new laptop had disappeared! Both systems are running Win 7 with the latest version of Mozilla. Is there any way to get these back?

Zvolené řešení

Sorry that happened to you, but you should have used Disconnect ... in Options > Sync before deleting your bookmarks from the old laptop.

Maybe you can recover your bookmark backups on that old laptop, which would probably have more backup files than the new laptop. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Save the bookmarksbackup JSON file to a USB flash stick on the old laptop and then use that USB flash stick on the new laptop to Restore using the menu item Choose File ... as shown here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (1)

the-edmeister
the-edmeister
  • Moderator
more options

Zvolené řešení

Sorry that happened to you, but you should have used Disconnect ... in Options > Sync before deleting your bookmarks from the old laptop.

Maybe you can recover your bookmark backups on that old laptop, which would probably have more backup files than the new laptop. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Save the bookmarksbackup JSON file to a USB flash stick on the old laptop and then use that USB flash stick on the new laptop to Restore using the menu item Choose File ... as shown here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups