Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

64bit Firefox will not start in ANY mode on Win7x64

  • 5 odpovědí
  • 4 mají tento problém
  • 3 zobrazení
  • Poslední odpověď od Shadow110

RJ
RJ
more options

So Firefox decided to quietly update from 32bit to 64bit, and it will not start after that (i.e. It just crashes). No Crash Reporter popping up from the crash.

Clean installed, removed every mozilla firefox folder from users, and it still doesnt work. I had to move back to the 32bit version

So Firefox decided to quietly update from 32bit to 64bit, and it will not start after that (i.e. It just crashes). No Crash Reporter popping up from the crash. Clean installed, removed every mozilla firefox folder from users, and it still doesnt work. I had to move back to the 32bit version

Upravil uživatel RJ dne

Všechny odpovědi (5)

smorele
smorele
more options

Hello dafreak, if you tape about:crashes in your URL bar, do you have crash reports stored you can with us?

RJ
RJ Autor dotazu
more options

the browser couldnt even start, how can I do that?

Shadow110
Shadow110
more options

You could try uninstalling Firefox. Profiles/bookmarks/passwords should be left and install a full version Firefox 56.0.1 https://www.mozilla.org/en-US/firefox/all/

Suggest saving before doing the above. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Do note that your Profile could be the cause of the issue.

Please let us know if this solved your issue or if need further assistance.

RJ
RJ Autor dotazu
more options

dafreak said

Clean installed, removed every mozilla firefox folder from users, and it still doesnt work.
Shadow110
Shadow110
more options

Have noticed that Win 7 is not getting the support that is needed for it like XP did when 7 came out. They are trying to migrate people to Win 10 as per stuff in tech sites. With that said you have do not send info to us un-ticked so no idea what Extensions you are using if any. So no idea about that. We have found that we are moving a lot of Win7 users to the Extended Version Release and people are happy with that and it is secure. You may wish to try that. https://www.mozilla.org/en-US/firefox/organizations/

Please let us know if this solved your issue or if need further assistance.