Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

If i reformat my only computer without backing up firefox sync data, what happens to my sync data?

  • 5 odpovědí
  • 1 má tento problém
  • 11 zobrazení
  • Poslední odpověď od FredMcD

more options

i thought firefox synced data was stored in a cloud, not on a server. i was wrong. now when i sign into sync i only have recent data. Is there a way to retrieve my sync data prior to me reformatting my computer?

i thought firefox synced data was stored in a cloud, not on a server. i was wrong. now when i sign into sync i only have recent data. Is there a way to retrieve my sync data prior to me reformatting my computer?

Všechny odpovědi (5)

more options

Hi, no idea. Sync is not a backup service so if not syncing with another computer/device. no idea. Note you could lose access to the sync data as login will not work after a format. Note if are syncing to another device should turn it off as it can wipe data when syncing again and you do not have the same data.

If you want the data that Sync uses then do this :

Please let us know if this solved your issue or if need further assistance.

more options

I have to ask, could I logon to a certain webpage (that Mozilla created) using my firefox sync username and password and then be allowed to see all of my current firefox synced data. at that point i would also have the choice to erase all my firefox synced data if i needed to.

more options

cnorberg said

I have to ask, could I logon to a certain webpage (that Mozilla created) using my firefox sync username and password and then be allowed to see all of my current firefox synced data. at that point i would also have the choice to erase all my firefox synced data if i needed to.

Hi, not possible. We do not even do anything with Sync here. Just provide information. Firefox Volunteer Support does not have access to that and really I do not think anyone but you does.

more options

thank you. Thank you for your time and info, i appreciate it. Thanks Pkshadow

more options

Back up all the data you want to save before formatting to keep your data safe. Use another hard drive, backup service, cloud . . . .