Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

refreshed firefox and now I get this message the bookmarks and history system will not be functional becvause one of frirefoxes files is in use by another app

  • 2 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od cor-el

drsigmund
drsigmund
more options

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore.

I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history.

On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works.

Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore. I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history. On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works. Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

Všechny odpovědi (2)

FredMcD
FredMcD
more options

Let's start by rebooting the computer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.