Hi when creating Questions you can share data. No was supplied as would have been able to look at your video card drivers and see if there are problems as well the info would have shown what you speak of.

Hardware Acceleration is used by Firefox with your Video Card. As to why it is blocked, no idea as no information.

Suggest update or reinstall your drivers.

• https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Please let us know if this solved your issue or if need further assistance.

Thank you, but I did check my drivers as well as entire pc contents for available updates but all were up to date. What specific information do you need? Sheila

Hi, it could only be given at the time of doing the question. I can get details from you but thay are of no help as they way it is done in at the proper time shows what drivers are unsupported, what drivers are blocked, it just does not show that any other way.

Same goes for you though. You can check your drivers but it will show you nothing of worth.

Please follow reinstall or update.

Sorry I did not know the protocol. But what should I have done at posting?

"Please follow reinstall or update." What does that mean? Reinstall or update what?

As per my 1st reply : Suggest update or reinstall your drivers.

• https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration