Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

PLEASE HELP! Deleted email associated with Firefox, how can I get it back?

  • 5 odpovědí
  • 1 má tento problém
  • 3 zobrazení
  • Poslední odpověď od cor-el

more options

I deleted my email associated with my original Firefox account with all my bookmarks. How can I get that account back? It sends verification codes to it, but it is deleted. Please help

I deleted my email associated with my original Firefox account with all my bookmarks. How can I get that account back? It sends verification codes to it, but it is deleted. Please help

Všechny odpovědi (5)

more options

I'm not aware of a solution for that.

What happened to the bookmarks on your system? A local copy may be your best hope, even if it takes some work to recover them.

more options

All my bookmarks are fine. They are saved on the account. The issue is, when i try to log into the account, it has to send a verification code to the email associated with the account. I no longer own the email associated with the account. It is deleted. I am wondering if there is a way to connect a new email to that account. Any ideas?

more options

I think you need to create a new account using a currently valid address and move forward with that one. Unless you had set up a secondary email on the old account back when you could verify the change, it's probably permanently inaccessible now.

more options

I didn`t have a secondary email on file, unfortunately.

I assume there is no phone number or live chat with them to hep switch my email?

If not, I`ll just use my new one.

more options

If you can no longer access the old account then your only option is to create a new Firefox account with the new email address like you wrote.

See also: