Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Send to mail recipient not working in W10

  • 4 odpovědi
  • 1 má tento problém
  • 24 zobrazení
  • Poslední odpověď od MysteryMan

MysteryMan
MysteryMan
more options

I see that there has been a problem with "Send To - Mail recipient" recently, but, my version is 60.6.1 - should it be working OK in this version?

What happened was.....I came to my PC the other day and it had lost file associations for MS Office files (Word, Excel) and, in trying to fix, I clicked the "Reset to Miscrosoft recommended Defaults" button and then updated the Email default to be Thunderbird.

However, if I right-click on a document and do Send to, Mail recipient then I get an error message (see attachment).

So, clearly, this hasn't picked up TB as the default Email app.

Any ideas?

I see that there has been a problem with "Send To - Mail recipient" recently, but, my version is 60.6.1 - should it be working OK in this version? What happened was.....I came to my PC the other day and it had lost file associations for MS Office files (Word, Excel) and, in trying to fix, I clicked the "Reset to Miscrosoft recommended Defaults" button and then updated the Email default to be Thunderbird. However, if I right-click on a document and do Send to, Mail recipient then I get an error message (see attachment). So, clearly, this hasn't picked up TB as the default Email app. Any ideas?
Přiložené obrázky

Zvolené řešení

No guarantee this will work, but I'd suggest you download and run the full installer, set TB as the default during the setup, then restart the computer after setup so TB establishes the correct registry settings to make Send to - Mail recipient work.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Zvolené řešení

No guarantee this will work, but I'd suggest you download and run the full installer, set TB as the default during the setup, then restart the computer after setup so TB establishes the correct registry settings to make Send to - Mail recipient work.

MysteryMan
MysteryMan Autor dotazu
more options

Thanks for suggestion. Will this preserve my settings, accounts and local files?

I would hate to have to set it all up again!!!!

sfhowes
sfhowes
  • Top 25 Contributor
more options

Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data.

MysteryMan
MysteryMan Autor dotazu
more options

sfhowes said

Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data.

Yo! That has sorted it - brilliant, thanks!