Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Unable to leave PayPal website to go to third-party website.

  • 3 odpovědi
  • 1 má tento problém
  • 34 zobrazení
  • Poslední odpověď od FredMcD

Roadgeek
Roadgeek
more options

I'm using 66.0, and I received an update this morning. I'm on the Paypal website looking at the Summary. I can go to the Paypal funds page and the Paypal credit page, which are both internal to Paypal. However, I am unable to go the Paypal Mastercard, which should take me to a third-party bank, Synchrony. I get an error message "Looks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri)". I've restarted Firefox in Safe Mode, but no dice. I've refreshed Firefox, no dice. Any ideas? Third-party cookies? It worked up until today. Also, the PayPal site works just fine on Safari.

I'm using 66.0, and I received an update this morning. I'm on the Paypal website looking at the Summary. I can go to the Paypal funds page and the Paypal credit page, which are both internal to Paypal. However, I am unable to go the Paypal Mastercard, which should take me to a third-party bank, Synchrony. I get an error message "Looks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri)". I've restarted Firefox in Safe Mode, but no dice. I've refreshed Firefox, no dice. Any ideas? Third-party cookies? It worked up until today. Also, the PayPal site works just fine on Safari.

Zvolené řešení

The problem has been resolved. All I had to do was delete the cookies, and that fixed it. Thank you so much for your assistance.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

FredMcD
FredMcD
more options

Did you report this to their support?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Roadgeek
Roadgeek Autor dotazu
more options

Zvolené řešení

The problem has been resolved. All I had to do was delete the cookies, and that fixed it. Thank you so much for your assistance.

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.