Can't upload photos to Facebook
As of the recent Firefox update 67, we've been unable to upload photos to the Facebook Marketplace, with the photos just showing the blank wheel, and nothing actually happening, no upload progress being made, etc.
In addition, we're also unable to edit posts that have already been made in buy, swap, sell groups, with the edit box simply not showing up.
After some Googling, we've updated Java to the most recent version, and checked the other plugins for updates, and there are no adblocks that are interfering with Facebook as far as we know.
Any advice or help you can give would be greatly appreciated, since we are a small business and Facebook is one of the ways we use to advertise new products and get new customers.
Všechny odpovědi (6)
to solve this problem update your browser to 70 version. If problem not solved If the it is either due to outdated or incompatible plugins, or because the browser is set to block pop-ups.
unblocking popUps
When you click the "Add a photo" button when creating your facebook listing, a new window opens with Browse and Upload buttons. If you have set your Firefox browser to block pop-up windows, it prevents this window from opening. To resolve this issue, go to the Content tab of the Firefox Preferences window, and then either enable pop-up windows or add facebook to the list of exceptions.
Sorry, Firefox is on 70.0.0.1. I thought the latest was 67.
We've added Facebook to the list of popup exceptions, and it's letting the Upload window open.
Are there any specific plugins that would cause the edit post box on Facebook to not open, though? Since we can send photos through messenger.
The only plugins listed for Firefox are the OpenH264 Codec, Flash and Widevine Content Decryption Module, which are all showing as up to date.
Try clearing the cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Hello Ed. We've cleared the cache, but the problem's still there.
Just an update, we're now on Firefox 70.0.1, which mentions fixing a JavaScript error. We still have the issue, though.
Are there any other suggestions or methods we can try? This is quite a significant problem.