Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Can't locate an email folder. A Thunderbird search shows the messages and its folder, but I can't locate the actual folder.

  • 2 odpovědi
  • 1 má tento problém
  • 10 zobrazení
  • Poslední odpověď od Scott

more options

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

Zvolené řešení

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

more options

Zvolené řešení

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

more options

Yes! Using "Open Message in Containing Folder" expanded the folder list and I found the subfolder. Apparently, I had "misplaced it" a while ago ... probably a "dragging" to relocate mistake that I hadn't noticed.

Your help was a life saver. I found other "lost" subfolders that were organized with the one I just found.

Thanks much!