We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Cant syncronize bookmarks after factory reset of tablet

  • 1 odpověď
  • 2 mají tento problém
  • 19 zobrazení
  • Poslední odpověď od Paul

paulpaulsenscreenshot
paulpaulsenscreenshot
more options

Hi,

After a factory reset i did for my tablet i cant synchronize my bookmarks anymore. I definitely synched them b4. The reset was done a few times over the last months too and it always worked. It seems like they are just gone.

B4 i reset my tablet i deleted the account via the option in android.

There was already a similar problem in this forum. Answer was: sync is not a backup option and bookmarks might be lost. So maybe i was just lucky the other times it worked anyway.

Im using this account only with mobile devices.

My questions:

1) Is it true that synced bookmarks might be gone?

2) Is there a way to check if the bookmarks are still saved somewhere in my Firefox account?

3) Is there a way to save bookmarks on Android only?

Hi, After a factory reset i did for my tablet i cant synchronize my bookmarks anymore. I definitely synched them b4. The reset was done a few times over the last months too and it always worked. It seems like they are just gone. B4 i reset my tablet i deleted the account via the option in android. There was already a similar problem in this forum. Answer was: sync is not a backup option and bookmarks might be lost. So maybe i was just lucky the other times it worked anyway. Im using this account only with mobile devices. My questions: 1) Is it true that synced bookmarks might be gone? 2) Is there a way to check if the bookmarks are still saved somewhere in my Firefox account? 3) Is there a way to save bookmarks on Android only?

Všechny odpovědi (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Yes, you are right in sayinf the Firefox sync is not a backup service and it is true that you may lose syncced data.

I haveno way to access you account to access any data in it, it is encrypted for your privacy and security, but please appreciate that if you sync and the data is not there, it is not going to be available anywhere else.

Sync is designed to move bookmarks and other data between two or more copies of Firefox.