Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Selected tab is blank

  • 2 odpovědi
  • 1 má tento problém
  • 12 zobrazení
  • Poslední odpověď od noel_envode

more options

Has anyone noticed for a while now that sometimes when selecting as tab, the page remains blank? It appears the page load process is interrupted. The url is erased from the navigation field. I use the and the "Reload in address bar" addon, which puts a "Reload Current Page" button in the navigation field, and that button disappears as well, along with the other "Reload Current Page" button on the navigation toolbar.

Also, when trying to login here, I got this error message. See attached

Has anyone noticed for a while now that sometimes when selecting as tab, the page remains blank? It appears the page load process is interrupted. The url is erased from the navigation field. I use the and the "Reload in address bar" addon, which puts a "Reload Current Page" button in the navigation field, and that button disappears as well, along with the other "Reload Current Page" button on the navigation toolbar. Also, when trying to login here, I got this error message. See attached
Přiložené obrázky

Všechny odpovědi (2)

more options

The Bad Request issue can be caused by corrupted cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Sorry I didn't get back sooner. Thanks for the info. The problem is not nearly as frequent as before, and it's difficult to troubleshoot because it's random. I'm guessing that it might have been caused by an app.

Thanks