Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Delete Data Held On Firefox Sync Server

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od FredMcD

more options

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox.

Is it possible to remove ALL data synced from Firefox to the sync server?

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox. Is it possible to remove ALL data synced from Firefox to the sync server?

Upravil uživatel CheeseyZebra dne

Všechny odpovědi (3)

more options

Shut down the old sync. Then create a new account.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.


[v57+] https://accounts.firefox.com/settings

https://accounts.firefox.com/signin

more options

FredMcD said

Shut down the old sync. Then create a new account. Resetting the sync password, or changing its e-mail, will remove all data from the servers. The data in your profiles will not be affected. [v57+] https://accounts.firefox.com/settings https://accounts.firefox.com/signin

So which is it?

"Shutting down the old sync" indicates deleting my Firefox account and recreating it whereas you also suggest changing password or email clears the data?

It is not really clear which steps should be taken to clear the sync data from the server.

more options

You can do either you want.