We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo uzavřeno a archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

My Bookmarks Multiply in the Hundreds and Can't Be Deleted

more options

Locking this thread.
Please continue here: [/questions/1329921]
I have followed all the instructions re how to delete bookmarks. Nothing works. Each time I try to mark all and delete - they multiply - by doubles or triples -- and then the whole Mozilla crashes. This happened to me with Chrome, and by now I have over 50,000 chrome bookmarks. I have uninstalled chrome, installed Mozilla and it is the only online platform on my laptop now. For some odd reason, several sets of my Chrome bookmarks showed up on the Mozilla. I made sure that nothing is syncing. I still can't delete all the bookmarks. Only one by one. And if I delete one, it adds itself at the bottom of the list. I'm in deep despair. It's probably a malware that my Norton does not detect.

<i>Locking this thread.</i><br><i>Please continue here: [[/questions/1329921]]</i><br> I have followed all the instructions re how to delete bookmarks. Nothing works. Each time I try to mark all and delete - they multiply - by doubles or triples -- and then the whole Mozilla crashes. This happened to me with Chrome, and by now I have over 50,000 chrome bookmarks. I have uninstalled chrome, installed Mozilla and it is the only online platform on my laptop now. For some odd reason, several sets of my Chrome bookmarks showed up on the Mozilla. I made sure that nothing is syncing. I still can't delete all the bookmarks. Only one by one. And if I delete one, it adds itself at the bottom of the list. I'm in deep despair. It's probably a malware that my Norton does not detect.

Upravil uživatel cor-el dne

Všechny odpovědi (1)

more options

hello smader,

Sometimes these run-away operations can be due to bad keyboard or mouse or computer infection.

For example, if the keyboard is faulty, then one or two keys may be shorting out or stuck.

So then when you click on something like a bookmark, the computer not only recognizes your click but also a key that is stuck. So a click and a key press, could result in the multiplication of your bookmarks. Similarly, a bad mouse will send many many clicks to the computer even though you only pressed it once.

And its possible that the only reason the stop multiplying is because your computer runs out of memory.

But the above is only one example of a possible reason.

To test your issue in a more logical way, please export your bookmarks to a file. and then from the file, invoke a bookmark and see how the system behaves.

To export: go to bookmarks menu > show all > export/import > export to html

Save the html file to your disk. Then open the file. It should appear like a document with a bunch of links in it. Now pick a link and see which browser opens it and how it behaves.