Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Phishing by phone and email

  • 1 odpověď
  • 1 má tento problém
  • 3 zobrazení
  • Poslední odpověď od FredMcD

more options

I recently had an attack by a phishing expedition via email. I had to, at the banks recommendation, change account numbers etc. I did click, to my chagrin, on a link within the email (from my bank, or so it said). Since then I have had further attempts by email to access my computer/banking info. This morning 5 minutes after a purchase via PayPal I received a phishing phone call! Too much of a coincidence for my liking! I have Big Sur as system software, Malwarebytes, and I use Firefox and Safari. Primarily Firefox. I have had a sudden seizing up/ultra slowdown within Firefox...to a lesser degree Safari. What to do?

I recently had an attack by a phishing expedition via email. I had to, at the banks recommendation, change account numbers etc. I did click, to my chagrin, on a link within the email (from my bank, or so it said). Since then I have had further attempts by email to access my computer/banking info. This morning 5 minutes after a purchase via PayPal I received a phishing phone call! Too much of a coincidence for my liking! I have Big Sur as system software, Malwarebytes, and I use Firefox and Safari. Primarily Firefox. I have had a sudden seizing up/ultra slowdown within Firefox...to a lesser degree Safari. What to do?

Všechny odpovědi (1)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.


Some e-mail providers have the option to sort incoming mail. Contact your e-mail provider for help.

Go here and register for protection for your e-mail and phones; https://www.donotcall.gov/ The National Do Not Call Registry