Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Microsoft Excel online (E1 License) suddenly broke down (became unusable)

  • 3 odpovědi
  • 1 má tento problém
  • 13 zobrazení
  • Poslední odpověď od jonzn4SUSE

more options

I was using Firefox to use the Microsoft Office online E1 Licensed ever since I joined my company. It was working without any issues so far but suddenly yesterday in Excel online it showed an error that said we are still loading the workbook and it was not editable. Waiting for hours did not resolve the issue. I should also mention that Firefox is updated to the latest version, sync is on, other workbooks are showing the same error, and I am having no issues with Excel online (same account + same workbooks + new workbooks) in other browsers. Today I tried clearing the cache and online Excel completely broke (screenshot). Please help!

I was using Firefox to use the Microsoft Office online E1 Licensed ever since I joined my company. It was working without any issues so far but suddenly yesterday in Excel online it showed an error that said we are still loading the workbook and it was not editable. Waiting for hours did not resolve the issue. I should also mention that Firefox is updated to the latest version, sync is on, other workbooks are showing the same error, and I am having no issues with Excel online (same account + same workbooks + new workbooks) in other browsers. Today I tried clearing the cache and online Excel completely broke (screenshot). Please help!
Přiložené obrázky

Zvolené řešení

@jonzn4SUSE Thank you for your reply. I think someone from the back-end worked on the issue. It has been completely resolved now. Thank you though. Thank you for taking the time to reply :)

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (3)

more options

That appears to be on Sharepoint and a work related doc right? There is no way for us to replicate the issue with a work related doc. What happens if you go to Excel online and open a sample workbook from Microsoft?

more options

Zvolené řešení

@jonzn4SUSE Thank you for your reply. I think someone from the back-end worked on the issue. It has been completely resolved now. Thank you though. Thank you for taking the time to reply :)

more options

Glad to hear it. Please mark your comment as resolved. Thanks