Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Automatic update to 102.2.2 causes loss of everything

  • 1 odpověď
  • 0 má tento problém
  • 11 zobrazení
  • Poslední odpověď od kirk2892

more options

Automatic update to 102.2.2.

When it opened, Thunderbird is asking me to set up new accounts. It doesn't show any accounts or emails from the past.

Under Help-troubleshooting-about profiles, it shows the correct profile folder. When I open the folder, all the stuff looks like it is there.

Not sure what to do now?

Automatic update to 102.2.2. When it opened, Thunderbird is asking me to set up new accounts. It doesn't show any accounts or emails from the past. Under Help-troubleshooting-about profiles, it shows the correct profile folder. When I open the folder, all the stuff looks like it is there. Not sure what to do now?

Zvolené řešení

Well... No thanks for any help here. I figured out how to fix it myself. I imagine one or two files were corrupt, but didn't know what to delete. My fix was far from elegant, but I am up and running.

I created a clean new profile, then copied all the files from a backup over that profile. Unfortunately those files were from July. (my automatic backup was not working correctly)

I was able to open Thunderbird and all the mail folders were back and my settings were back.

I then copied the "Mail" folder from the profile from my current non-working profile into the new profile.

Everything is working now.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

more options

Zvolené řešení

Well... No thanks for any help here. I figured out how to fix it myself. I imagine one or two files were corrupt, but didn't know what to delete. My fix was far from elegant, but I am up and running.

I created a clean new profile, then copied all the files from a backup over that profile. Unfortunately those files were from July. (my automatic backup was not working correctly)

I was able to open Thunderbird and all the mail folders were back and my settings were back.

I then copied the "Mail" folder from the profile from my current non-working profile into the new profile.

Everything is working now.