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Blank, Unresponsive Screen with Thunderbird 102.3.3 Update

  • 1 odpověď
  • 0 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Paul

raoulian23
raoulian23
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Using Macbook Air M1 with Monterey.

I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me.

I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked.

I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated.

RR

Using Macbook Air M1 with Monterey. I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me. I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked. I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated. RR
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Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1393111