Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

cant reply to emails

  • 6 odpovědí
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od keithinoz1

keithinoz1
keithinoz1
more options

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message

Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed.

I have check with Google and the password in Tbird is correct

Suggestions

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed. I have check with Google and the password in Tbird is correct Suggestions

Zvolené řešení

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (6)

david
david
  • Top 10 Contributor
more options

How do you check the password, since it needs to be Oauth2? It can't be the same as your web password. A possibility is that the accounts may be crossed. Check that you have two incoming servers defined and two SMTP servers defined and that the SMTP servers are each assigned to the proper account. That may not be the issue, but I've seen similar issues that were.

keithinoz1
keithinoz1 Autor dotazu
more options

Thanks David To check my password I use Tools>settings>Privacy and security>saved logins. That shows the correct password next to smtp://smtp.googlemail.com (smtp://smtp.googlemail.com). Authentication is set to OAuth2. What is strange is that all my other accounts have comparable settings etc yet have no problems.

sfhowes
sfhowes
  • Top 10 Contributor
more options

OAuth2 with gmail on TB has problems if you're using the googlemail names. Change to smtp.gmail.com (and imap.gmail.com or pop.gmail.com). Remove the passwords and oauth tokens from Saved Passwords, restart TB, enter the account passwords in the OAuth window.

keithinoz1
keithinoz1 Autor dotazu
more options

Did all that without success. Is there a way to delete the account yet keep the data? Maybe recreating the account will work

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is IMAP, mail is stored on the server, so the account can be removed and re-added without losing anything. For POP, copy the existing mail to Local Folders before removing the account.

keithinoz1
keithinoz1 Autor dotazu
more options

Zvolené řešení

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks