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Moved folder from POP account to local folder lost all content

  • 6 odpovědí
  • 0 má tento problém
  • 9 zobrazení
  • Poslední odpověď od sfhowes

SaratogaGap
SaratogaGap
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Howdy, I have a number of folders under my POP email account folder. I moved a couple of them to the local folder using drag and drop. It seemed to be going OK but when I went to double check the content, all the messages where gone. I could not find them in trash nor were they in the "from" or "destination" folder. The only things that were saved were the folders and subfolders.

This seemed like a simple move operation but it has gone very wrong. Any ideas why?

I have backups. Can someone point me to the procedure to recover specific folders in email?

I have been trying to search for a solution but have not been successful in even finding this issue.

This is on a Win10 PC running 115.7.0 (64-bit) version of Tbird.

Thanks!

Howdy, I have a number of folders under my POP email account folder. I moved a couple of them to the local folder using drag and drop. It seemed to be going OK but when I went to double check the content, all the messages where gone. I could not find them in trash nor were they in the "from" or "destination" folder. The only things that were saved were the folders and subfolders. This seemed like a simple move operation but it has gone very wrong. Any ideas why? I have backups. Can someone point me to the procedure to recover specific folders in email? I have been trying to search for a solution but have not been successful in even finding this issue. This is on a Win10 PC running 115.7.0 (64-bit) version of Tbird. Thanks!

Všechny odpovědi (6)

SaratogaGap
SaratogaGap Autor dotazu
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Update. I have successfully recovered my lost emails from backup to their original location.

However I still do not understand why a folder move from my POP email account folder to my "local Folder" deleted all my messages. I would still like to know if I did this wrong and what the correct way is to move a folder out of a POP email account folder to a local folder.

Thanks for your help!

sfhowes
sfhowes
  • Top 10 Contributor
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Did you drag and drop folders or drag and drop messages, from the source folder to the target folder?

SaratogaGap
SaratogaGap Autor dotazu
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Folders

sfhowes
sfhowes
  • Top 10 Contributor
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Try it with messages and report on the result.

SaratogaGap
SaratogaGap Autor dotazu
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Tried it with 3 messages. They were deleted. Tried to do an undo move messages but the messages were not restored to the original directory.

sfhowes
sfhowes
  • Top 10 Contributor
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I've moved a folder by drag and drop from one subfolder of Local Folders to another without losing anything, so I don't know why it isn't working for you. Do you have the profile folder in the default location on the C drive, or is there anything unconventional with your setup?