Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Websites display closed closed captioning even though the videos have that option.

  • 5 odpovědí
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od zeroknight

more options

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.
Přiložené obrázky

Všechny odpovědi (5)

more options

What happens if you click the CC button to toggle the closed caption feature ?

more options

cor-el said

What happens if you click the CC button to toggle the closed caption feature ?

Toggling it just turns on and off the top closed captioning that is provided by the site, I can't figure out how to turn the lower one off.

more options

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

more options

cor-el said

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

I tried the same website in Chrome and it does not have the same issue.

more options

Do you see closed captions if you open the video in Picture-in-Picture?