Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I can no longer use my camera on firefox

  • 8 odpovědí
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od jonzn4SUSE

more options

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests. I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Všechny odpovědi (8)

more options

Can you show us something? What happens on these sites?

https://webcammictest.com/

https://www.onlinemictest.com/webcam-test/

Pomohla vám tato odpověď?

more options

Also, are you on a laptop or using external camera. If external, what's name and model of it?

Pomohla vám tato odpověď?

more options

Pomohla vám tato odpověď?

more options

Thanks all,thanks for your replies, I tried the test camera, and it just showed a blank picture of a camare, but did record my voice, I looked at camera permissions etc, but as I said, I had granted permissions, and had been using the site regularly.

Pomohla vám tato odpověď?

more options

jonzn4SUSE said

Also, are you on a laptop or using external camera. If external, what's name and model of it?

Pomohla vám tato odpověď?

more options

Thank you people, I have got the camera working by downoading a new camera driver from ASUS web site, but my mic still does not connect, the camera was being shown as connetcing on site, but just a blank screen with a sripe through the camera showing, I now still cannot get my mic to connect though, and there seems ro be no neww drivers I can download for that. I refreshed firefox, and restarted etc.

We ahve a meeting booked for later this week, so can get a screenshot then, if the problem persists. Never had any issues before wit heither camera or mic. I tested mic on on skype and seems fine, but before when I tested my camera on skype, it waas blank, so not sure if I have coincidentally been hit by two unrelated issues, seems odd though.

Pomohla vám tato odpověď?

more options

I am using an ASUS pro art studio book, laptop. with built in camera,

Pomohla vám tato odpověď?

more options

Look at the permissions in browser settings. see screenshot Are you getting the prompts for mic permissions?

Upravil uživatel jonzn4SUSE dne

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.