Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

When dwnldg update for firefox on mac, I get an error mess. saying I don't have proper permissions to download some items. I am on my admin. acct. and there should be no restrictions. Any ideas as to what I can do to complete and install the update?

  • 1 odpověď
  • 10 má tento problém
  • 11 zobrazení
  • Poslední odpověď od cor-el

more options

I can get 99% of the download of the update for firefox, but while installing on my mac I get a pop up error message saying that I dont have permissions to download and install some items. I called Apple and they said if I could download all the Apple updates and other software updates without problem, then it is probably a Mozilla glitch. I would keep my current version of Firefox, but it keeps giving me a popup to update it. Any ideas about how to fix it?

I can get 99% of the download of the update for firefox, but while installing on my mac I get a pop up error message saying that I don''t have permissions to download and install some items. I called Apple and they said if I could download all the Apple updates and other software updates without problem, then it is probably a Mozilla glitch. I would keep my current version of Firefox, but it keeps giving me a popup to update it. Any ideas about how to fix it?

Všechny odpovědi (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Move the current Firefox application to the Trash to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.