Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Flash plays the ad video, but cannot make the switch to the main video.

  • 2 odpovědi
  • 2 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od CalBrod

CalBrod
CalBrod
more options

Flash plays the advertisement video that runs prior to the main video, but then always displays "We're sorry, an unexpected error has occurred. Please try again or select a different video." when it should automatically switch to playing the main video - IE8 has no problem seamlessly switching from playing the ad video to playing the main video. This is a consistent problem across various websites with ads playing before videos.

Flash plays the advertisement video that runs prior to the main video, but then always displays "We're sorry, an unexpected error has occurred. Please try again or select a different video." when it should automatically switch to playing the main video - IE8 has no problem seamlessly switching from playing the ad video to playing the main video. This is a consistent problem across various websites with ads playing before videos.

Všechny odpovědi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
CalBrod
CalBrod Autor dotazu
more options

Thanks for your reply.

I have tried all you suggest but it has not resolved the issue. I still see the ad video, but the 'main' video still fails.

Any other ideas?