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A Comma (,) shows up as a box with 0 0 92 in it-- how to fix

  • 8 odpovědí
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od dsandholm

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Commas and Quote marks show up as a box with 0 0 97 and 0 0 92 in them in email displays from certain applications. An example is the AAII weekly newsletter.

In Options-Tools I checked the character encoding--- it is Western (ISO-8859-1)

Commas and Quote marks show up as a box with 0 0 97 and 0 0 92 in them in email displays from certain applications. An example is the AAII weekly newsletter. In Options-Tools I checked the character encoding--- it is Western (ISO-8859-1)

Všechny odpovědi (8)

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If you see a little box with hex code then that means that Unicode is used on that page.
The range 0x80-0x9f isn't a valid Unicode range.

You need to check the encoding in View > Character Encoding and change it to a Windows encoding like Windows-1252 (ANSI).
You can also try View > Character Encoding > Auto-Detect : Universal , but that can cause the wrong encoding to get selected.
The setting in Tools > Options is to set the default if a website doesn't specify an encoding.

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Thanks for your help. I've set Western - Windows-1252 in both View and Tools.

Now I just have to wait until I get those newsletters again to be sure I did it right.

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You're welcome

It is best to leave the default encoding as set in Tools > Options to the default Western (ISO-8859-1) and use the View > Character Encoding menu to select another encoding in case of display problems on web pages.

See also:

Upravil uživatel cor-el dne

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I reset the View - Character Encoding to Western - Windows 1252 as you suggested and got an email that still displays the box with 0 0 92 in it. So I changed the encoding to ISO-8859-1 and then to unicode -- all with no effect.

I think I don't understand how this is supposed to work, or how and when I'm supposed to change the View-encoding.

Sorry to be so dense.

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You need another Windows encoding (e.g. Windows-1252) to get rid of that 0092 box, Unicode and ISO-8859-1 won't display that character.

Did you try the View > Character Encoding > Auto-Detect : Universal choice to see which encoding gets selected?

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I'm still getting the 0092, even after I changed the View-Character encoding to Windows-1252. It doesn't matter if I do it before or after I open the email. I even got out of the email system and set it to Windows-1252-then opened email. Still get 0092.

When I have the email up with the 0092 and look at Character encoding, it shows Windows-1252.

Is there a specific order or time when I must set the Character encoding? Do I have to get out of Firefox and then restart it?

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You need to make changes in View > Character Encoding while you have that specific page open in the tab that is currently selected. It only applies to the current tab.

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I've done it that way and still get the codes.

The character encoding shows Windows-1252, but still the codes.

I think I'll give up on this. I'm sorry I've taken up so much of your time. Thanks very much for trying to help me.