Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

After logging in to a site, I am prompted to remember a password (like normal) but when I click on "Remember" it doesn't accept my response. The prompt bar just hangs there, and the password is not saved.

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

I'll enter my login information, and get the bar at the top of the screen that states "Do you want Firefox to remember password X on Y.com?" I click on the "Remember" button. The button's border turns blue, which does indicate to me that the click itself is registering, but the bar just hangs there instead of scrolling up into the top of the screen as it usually does. When I return to Y.com the password is not remembered.

I'll enter my login information, and get the bar at the top of the screen that states "Do you want Firefox to remember password X on Y.com?" I click on the "Remember" button. The button's border turns blue, which does indicate to me that the click itself is registering, but the bar just hangs there instead of scrolling up into the top of the screen as it usually does. When I return to Y.com the password is not remembered.

Všechny odpovědi (1)

more options

This can be a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox 3.5 and later.

See "Troubleshooting":

If you see passwords in the Password Manager (Tools > Options > Security: Passwords > "Saved Passwords") then you can save the existing passwords with the Password Exporter extension before removing the files and re-import them afterward.

Check that the exported (xml) file has all the names and passwords.