Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Everytime I download a file other than a pdf, it gets automatically deleted when finished downloading.

  • 3 odpovědi
  • 3 mají tento problém
  • 11 zobrazení
  • Poslední odpověď od cor-el

malbilly
malbilly
more options

I am using Firefox 7.0.1. Shortly after a Firefox update, I noticed that every time I download any type of file except for .pdf files, they automatically get deleted as soon as they finish.

I tried downloading to my c: drive, a flash drive even a CD with the same result. Why does this happen? I also can't open any downloaded attachments I get in e-mails.

I can download files and or e-mail attachments via Internet Explorer with no problems other than it (IE) randomly locks up. I even tried restoring my system to a previous configuration with no luck. Can you help?

I am using Firefox 7.0.1. Shortly after a Firefox update, I noticed that every time I download any type of file except for .pdf files, they automatically get deleted as soon as they finish. I tried downloading to my c: drive, a flash drive even a CD with the same result. Why does this happen? I also can't open any downloaded attachments I get in e-mails. I can download files and or e-mail attachments via Internet Explorer with no problems other than it (IE) randomly locks up. I even tried restoring my system to a previous configuration with no luck. Can you help?

Všechny odpovědi (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your browser to Firefox 8 and check

malbilly
malbilly Autor dotazu
more options

I'm running Firefox 11.0

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted this with a computer running a Firefox 7.0.1 according to the system details.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"