Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Applications not opening automatically

  • 4 odpovědi
  • 9 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cvhorie

more options

I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step?

Thank you

I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step? Thank you

Všechny odpovědi (4)

more options

Hi cvhorie,

You might want to look at the article Preferences not saved. There is a lot of good information on in there they might help you if your pref.js file is having issues.

Hopefully this helps!

more options

Matt Thank you for the lead. I found 2 copies of prefs.js, renamed them then restarted Firefox. But the problem is still there.

Any other thoughts?

more options
more options

Thank you. It appears that this is a longstanding bug caused by the way the server and Firefox reads, and misinterprets, the file type. There should be a way for Firefox to read the text of a file name extension and start an appropriate application (automatically), and not rely on more complicated clues which are going wrong.