We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox opens but only for a half a second. than the screen goes transparant

  • 3 odpovědi
  • 6 má tento problém
  • 9 zobrazení
  • Poslední odpověď od C_Bronoord

more options

Firefox worked great till I closed a movie on YouTube. Then the screen went transparent and only the 3 buttons on the right top of the screen were shown. I have restarted my pc, re-installed firefox, but the problem remains. When I start the program, It shows the correct browser for only a flash before the screen becomes transparent and nothing can be done. No menu bar, no orange button, just the three close buttons on the right.

Firefox worked great till I closed a movie on YouTube. Then the screen went transparent and only the 3 buttons on the right top of the screen were shown. I have restarted my pc, re-installed firefox, but the problem remains. When I start the program, It shows the correct browser for only a flash before the screen becomes transparent and nothing can be done. No menu bar, no orange button, just the three close buttons on the right.

Všechny odpovědi (3)

more options

hello C_Bronoord, can you try launching firefox in safe mode by pressing the shift key while it is starting and see if the issue is occurring there too? maybe a theme or hardware acceleration is interfering here...

if safemode is working, you can try disabling hardware acceleration in firefox > options > advanced > general and or disable addons that might cause the problem. it also would be interesting which graphics hardware (adapter description, driver date & driver version) you are using - you can access this information in firefox > help > troubleshooting information towards the bottom of that page... thank you

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

edit: from another user we found out that this might be related to malware, could you see if you have the same addons installed, remove/disable them & run a in-depth scan of your system with security software - see https://support.mozilla.org/en-US/questions/940393#answer-377118

Upravil uživatel philipp dne

more options

Scanned my entire computer with Avast AntiVirus. Nothing found

more options

Working again. Thank you SO MUCH