Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox 16.0.2 does not actually download files to my computer (Mac running OSX 10.8.2) - not to downloads or any other specificied location.

  • 4 odpovědi
  • 3 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od cor-el

more options

When I try to download a file, everything at first appears to function properly. I get the option to specfic the download location, for example. It does not matter if I accept the default location (downloads), or if I specify a custom location (for example, my Desktop). Once I initiate the download there is a brief animated sequence showing a file icon going somewhere. Once that's done, however, I find there has been no download accomplished. The file is not in the specfied location, and a searching the computer does not show that it went anywhere else either. I have no difficulties downloading files with Safari. I would prefer to use Firefox.

When I try to download a file, everything at first appears to function properly. I get the option to specfic the download location, for example. It does not matter if I accept the default location (downloads), or if I specify a custom location (for example, my Desktop). Once I initiate the download there is a brief animated sequence showing a file icon going somewhere. Once that's done, however, I find there has been no download accomplished. The file is not in the specfied location, and a searching the computer does not show that it went anywhere else either. I have no difficulties downloading files with Safari. I would prefer to use Firefox.

Všechny odpovědi (4)

more options

Hello Meade.Pimsler, the 10.8 mac official supported from the next version of firefox(17.0), see : Firefox 17 System Requirements not the current 16.x, see: Firefox 16 System Requirements, try to delete the download actions to see if the issue solved: delete mimeTypes.rdf file in the Profile folder and check it again.


thank you

more options

Do you have any anti-virus software running that may be removing the files?

more options

same issue with same system specs. Google Chrome and Safari download the files just fine. Firefox used to dowmload files fine.

more options

Firefox will only download and save the files. It the latter doesn't happen then this is likely caused by security software or a permission problem.

Did you do a search for those files to check that the files do not end up in a temp folder?