Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

There's an "updated.app" laying in Firefox package. Since firefox won't start and "updated.app" will, is it safe to replace firefox package with it?

  • 1 odpověď
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od iamjayakumars

more options

After last update to last version, FF was running fine before a hardware restart. Since then it won't start and profile manager either. No error message pops up and console window doesn't trace any event. firefox package contents an "updated" package likely created by last update. Will i loose my settings or run into any kind of problem by replacing firefox's package with the so called "updated" one?

After last update to last version, FF was running fine before a hardware restart. Since then it won't start and profile manager either. No error message pops up and console window doesn't trace any event. firefox package contents an "updated" package likely created by last update. Will i loose my settings or run into any kind of problem by replacing firefox's package with the so called "updated" one?

Všechny odpovědi (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!