Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

since update to V12 & Now V18 can't get from sprint account page to billpay page works under IE

  • 2 odpovědi
  • 1 má tento problém
  • 12 zobrazení
  • Poslední odpověď od joalbog

joalbog
joalbog
more options

gets to Sprint.com My Account site no problem but trying to go form there to the Pay Bill get a constant "Transferring Data" .

Stopping the load by selecting the "Stop Loading X" and the Back Arrow goes back to the My Account site.

Stopping the load by the back arrow displays the Pay Bill Site momentarily then returns to the My Account site.

Breaking the internet connection while trying to load brings up the Pay Bill site. It looks like Fire Fox is looking for something to finish the load that it is not getting from the Pay Bill site.

This works properly using IE

gets to Sprint.com My Account site no problem but trying to go form there to the Pay Bill get a constant "Transferring Data" . Stopping the load by selecting the "Stop Loading X" and the Back Arrow goes back to the My Account site. Stopping the load by the back arrow displays the Pay Bill Site momentarily then returns to the My Account site. Breaking the internet connection while trying to load brings up the Pay Bill site. It looks like Fire Fox is looking for something to finish the load that it is not getting from the Pay Bill site. This works properly using IE

Všechny odpovědi (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I wonder whether it's a coincidence. When I try to load my statement from myaccountportal.sprint.com the throbber just spins and spins. One time when I reloaded using Ctrl+Shift+r to bypass cached files the page flashed before my eyes, but then cleared. Hmmm...

joalbog
joalbog Autor dotazu
more options

Tried to reload with CTrl+Shift all it did was open anothe tab doing the same thing.