Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I no longer have microphone and mouse function after upgrading to Firefox 19 and raising the microphone level does not help!

  • 2 odpovědi
  • 3 mají tento problém
  • 4 zobrazení
  • Poslední odpověď od Disa

Disa
Disa
more options

After upgrading to Firefox 19 I tried to use my microphone but no one can hear me. I went to control panel and sounds and tried to raise the level but it has not solved the problem. I tried various applications that facilitate a test recording (skype and blackboard collaborate) and none of these tests are playing back any sound from my recording. The microphone was working fine before the upgrade and sound could be recorded from 10 feet away.

After upgrading to Firefox 19 I tried to use my microphone but no one can hear me. I went to control panel and sounds and tried to raise the level but it has not solved the problem. I tried various applications that facilitate a test recording (skype and blackboard collaborate) and none of these tests are playing back any sound from my recording. The microphone was working fine before the upgrade and sound could be recorded from 10 feet away.

Všechny odpovědi (2)

iamjayakumars
iamjayakumars
more options

Firefox File Menu > EXIT.

Restart your system and give a try..


The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Disa
Disa Autor dotazu
more options

Thanks. I tried this procedure and restarted my computer but I am still getting the message 'audio system error cannot read from microphone'. The wireless mouse still has no function.