Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox 21 Can't see Norton 360 V20.3.1.22 Toolbar

  • 1 odpověď
  • 3 mají tento problém
  • 23 zobrazení
  • Poslední odpověď od philipp

ffoxuser10
ffoxuser10
more options

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

Všechny odpovědi (1)

philipp
philipp
  • Moderator
more options

hello, according to norton, you need version 2013.3.5.1 of the toolbar which is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar/td-p/957507