FF desktop Crash ID: bp-50ae4770-7702-479b-b176-5e6532130714
FF cannot start. No safe mode possible. Tried FF 21,20 and 19. Sometimes open the profile window and crashes.
Also Crash ID: bp-5eccfaa7-5c43-46f0-ab07-dd36d2130716 Crash ID: bp-0a3dad2a-a009-4c36-ba5d-b7d762130715
Seems after windows update. Unistall flash. Nothing works. Tks
Všechny odpovědi (2)
You can use one of these to start Firefox in Safe Mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
If that works then try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Could be related to a recent MS update (KB2835361)
- bug 893373 – [Win7] startup crash in HwGlyphRunRealizer::IssueRenderingCommands after installing MS KB2835361 (July 10):
FF didn't start even in safe mode. just the windoew profile appears and crashed. I deleted the KB2835361. No help. I've just reinstalled the last FF 22 again and the same happened. No solution. Tried a simple restore point but didn't work. Maybe only the image restore.