Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Can't logon with old username

  • 3 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od phrab

phrab
phrab
more options

I haven't been to this forum in a long time & have since changed my email address. My username is "phrab" (no quotes). For some reason, Firefox won't take either my old or new password (I keep track of old ones). My passwords fit the criteria for the Firefox forum (>8 characters with at least 1 number).

When I try to logon & say that I've either forgotten my password or my username, it asks for my email address. Of course, that is a catch 22, because the old one no longer exists.

I want to create a new account with my old username. How can I do that? Thanks, phrab

I haven't been to this forum in a long time & have since changed my email address. My username is "phrab" (no quotes). For some reason, Firefox won't take either my old or new password (I keep track of old ones). My passwords fit the criteria for the Firefox forum (>8 characters with at least 1 number). When I try to logon & say that I've either forgotten my password or my username, it asks for my email address. Of course, that is a catch 22, because the old one no longer exists. I want to create a new account with my old username. How can I do that? Thanks, phrab

Zvolené řešení

You can post a request in the contributors forum that you want to change the user name and/or email address.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.

Another possibility is to contact one of the forum Administrators like Rosana or Madalina via a PM.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zvolené řešení

You can post a request in the contributors forum that you want to change the user name and/or email address.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.

Another possibility is to contact one of the forum Administrators like Rosana or Madalina via a PM.

phrab
phrab Autor dotazu
more options

Thanks for the suggestion. I appreciate your time. I've PM'd one of the administrators.

phrab
phrab Autor dotazu
more options

The 2 administrators did not respond. I'll try the forum next. Thank you again.