Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox installer not working for Windows 8.1?

more options

I downloaded the latest Firefox installer and tried to run it. I got the Windows prompt to accept the software install, and then...... nothing. The installer never runs. Does anyone know what seems to be the issue?

I downloaded the latest Firefox installer and tried to run it. I got the Windows prompt to accept the software install, and then...... nothing. The installer never runs. Does anyone know what seems to be the issue?

Zvolené řešení

If you grabbed the small "stub" installer from the main page, try again using the "full" installer on the "all versions" page here (scroll down to your language):

https://www.mozilla.org/en-US/firefox/all/

Does that one work on Windows 8.1?

Přečíst dotaz v kontextu 👍 26

Všechny odpovědi (5)

more options

Zvolené řešení

If you grabbed the small "stub" installer from the main page, try again using the "full" installer on the "all versions" page here (scroll down to your language):

https://www.mozilla.org/en-US/firefox/all/

Does that one work on Windows 8.1?

more options

Jscher you rock! That totally worked.

Thank you for saving me from being condemned to using IE!

more options

That worked. Thank you very much for the help.

more options

I have a variant of this problem. Since upgrading to Windows 8.1, I have been unable to install Firefox for multiple users on this laptop. Firefox installs only for the Administrator (me) installing it, and does not appear on any other account. If I try to install the program from one of the other accounts, it does not install.

more options

Hi djaroslaw, I moved my reply over to your new thread here: https://support.mozilla.org/questions/988334#answer-539651

Upravil uživatel jscher2000 - Support Volunteer dne