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In downloading a photo from someone who used a 'free' sharing service, my Macbook Pro has acquired a virus-like extension called Genieo that I can't get rid of.

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dearlizzie
dearlizzie
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Please help me get rid of Genieo once and for all! When downloading a photo for work that someone shared with a 'free' sharing service, my MacBook Pro has acquired a persistent virus-like thing that opens as my Firefox homepage - no matter what. I have faithfully followed all instructions on removing and unsintalling this parasite both from my computer and from Firefox . I have uninstalled and reinstalled Firefox Mozilla as well. All to no avail. Please help.

Please help me get rid of Genieo once and for all! When downloading a photo for work that someone shared with a 'free' sharing service, my MacBook Pro has acquired a persistent virus-like thing that opens as my Firefox homepage - no matter what. I have faithfully followed all instructions on removing and unsintalling this parasite both from my computer and from Firefox . I have uninstalled and reinstalled Firefox Mozilla as well. All to no avail. Please help.

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iamjayakumars
iamjayakumars
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In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page