Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox crashes when opening a windows explorer window

  • 2 odpovědi
  • 5 má tento problém
  • 9 zobrazení
  • Poslední odpověď od benBearz

benBearz
benBearz
more options

I've been having this problem for the past 2 days, whenever Firefox opens up a windows explorer window it would completely freeze, so whenever I try saving an image, browsing for a file/folder and so on. The problem only started yesterday evening, but I hadnt added any add ons to firefox, plugins nor installed any new software on my pc. I've tried leaving firefox alone when it did freeze to see if it sorted itself out, but when I went to check on it 4 hours later it was still frozen.

My current OS is Windows Vista, with a fresh install of the latest Firefox. Before I reinstalled I tried running in safe mode, reseting Firefox and deleting my history, none of which worked, nor did the fresh install solve my problem.

I've been having this problem for the past 2 days, whenever Firefox opens up a windows explorer window it would completely freeze, so whenever I try saving an image, browsing for a file/folder and so on. The problem only started yesterday evening, but I hadnt added any add ons to firefox, plugins nor installed any new software on my pc. I've tried leaving firefox alone when it did freeze to see if it sorted itself out, but when I went to check on it 4 hours later it was still frozen. My current OS is Windows Vista, with a fresh install of the latest Firefox. Before I reinstalled I tried running in safe mode, reseting Firefox and deleting my history, none of which worked, nor did the fresh install solve my problem.

Zvolené řešení

I've just done a virus sweep of my PC and it seems the problem has been fixed, if anyone else is having this problem scan your pc for viruses and get rid of them, hopefully the problem should dissapear like it did for me.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

benBearz
benBearz Autor dotazu
more options

I've just realised that the problem may lie with Vista rather than firefox, as I've noticed when I was using Chrome I was having the same problem. A few tests later and it seems the same thing happens in Internet Explorer as well.

I'll do a sweep for viruses on my pc, update drivers and defrag my hard drive, and see if I'm still having the same problem.

benBearz
benBearz Autor dotazu
more options

Zvolené řešení

I've just done a virus sweep of my PC and it seems the problem has been fixed, if anyone else is having this problem scan your pc for viruses and get rid of them, hopefully the problem should dissapear like it did for me.