Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox 29 just installed itself, and within minutes, I get "shockwave flash may be busy", as I have been for years. Why can't Firefox just fix this ?

more options

Year in year out, "Shockwave flash may be busy, or it may have stopped responding", and like Pavlov's dog, Firefox suggests reinstalling Flash, or tinkering with hardware acceleration, or blah-blah frigging blah. Why not just make Firefox so that this problem no longer occurs, rather than outsourcing the fix to Firefox users who, like me, have little to no understanding of, or interest in such things?

Year in year out, "Shockwave flash may be busy, or it may have stopped responding", and like Pavlov's dog, Firefox suggests reinstalling Flash, or tinkering with hardware acceleration, or blah-blah frigging blah. Why not just make Firefox so that this problem no longer occurs, rather than outsourcing the fix to Firefox users who, like me, have little to no understanding of, or interest in such things?

Alle svar (5)

more options

I too suffer from this many a times. But please note that Shockwave flash is a software not owned by Firefox/Mozilla. You got to talk to the folks over at adobe help. :)

more options

I realize that Shockwave/Flash isn't owned or managed by team Firefox, but it's more or less integral to using Firefox in the year 2014. And team Firefox seems oddly unable to fix it, which drives casual users like me towards Chrome or even back to the loving embrace of Mama Explorer. If team Firefox systematically fails to prevent Adobe products from crashing Firefox, then team Firefox is dropping the ball.

more options

Hi actionjackson99,

I understand how you feel about Flash as I have problems with it too. Please note that Mozilla is developing their own plugin to replace Flash called Shumway. You can try it out but it's not quite working yet. Users have tested it out and it doesn't play Flash videos.

Also, just because you have this issue doesn't mean that everyone else does. Every issue is a case-by-case. Have you actually tried the troubleshooting steps our Knowledge Base articles have?
A better question would be, what steps have you tried to fix this?

Heads up, you're using a really old version of Flash

  • Shockwave Flash 11.9 r900

Please update to the latest to see if this fixes your issues before we start to troubleshoot.

more options

"Have you actually tried the troubleshooting steps our Knowledge Base articles have" I have in the past, but those steps never worked, so I stopped trying. Thus I was doubly disheartened to see that within minutes of a new Firefox install, the same old problem reared its head. But I've since reinstalled Flash as you suggested, so time will tell whether that works.

more options

Didn't work. Now I get "The Adobe Flash plugin has crashed" message even more often than I did before Firefox 29 had auto-installed and before I updated the Flash plugin. And I'm not about to start messing about with "hardware acceleration" settings again, which has traditionally proven a foolish and confusing waste of time. So I guess I'll just mark it in my mind as "unfixable" (as I already had done 2-3 years ago) and start reading up on how that newest version of IE ain't so bad after all. Does Opera still exist?