Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

After update to version 31, Firefox can no longer connect to the web.

  • 3 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af rob654

rob654
rob654
more options

After Firefox updated to v31 and I restated Firefox no longer can reach any website, while Chrome and IE continue to work fine.

Steps I have tried: - rebooted Windows - https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&as=aaq - https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating?esab=a&as=aaq - starting Firefox with "Add-ons Disabled" (Safe Mode)

After Firefox updated to v31 and I restated Firefox no longer can reach any website, while Chrome and IE continue to work fine. Steps I have tried: - rebooted Windows - https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&as=aaq - https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating?esab=a&as=aaq - starting Firefox with "Add-ons Disabled" (Safe Mode)

Valgt løsning

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

guigs
guigs
more options

Preferences that will not save: How to fix preferences that won't save

and please try a new profile Profile Manager - Create, remove or switch Firefox profiles and then edit the network settings in Options > Advanced > Network > Configure how Firefox connects to the internet.

Looking forward to the reply to further investigate.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

rob654
rob654 Spørgsmålsstiller
more options

Thanks - that's what did the trick.

After Firefox stopped working suddenly Chrome and IE stopped working the next day.

I use BitDefender and tried tweaking the options in the Firewall for access, finally gave up and just deleted all of the existing "Application Rules" and everything started working after that.