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Roboform Toolbar Is Incompatible after Firefox 31 Update

MileHiGuy
MileHiGuy
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I just installed the latest version of Firefox (31.0), and my Roboform toolbar is no longer displayed. I get a message that it is not compatible with this version of Firefox.

I just installed the latest version of Firefox (31.0), and my Roboform toolbar is no longer displayed. I get a message that it is not compatible with this version of Firefox.

Alle svar (6)

Moses
Moses
  • Moderator
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Create a new ticket with Roboform. This has nothing to do with Firefox. Roboform should be pushing out updates to keep in sync with Firefox's release schedule

Most of the times after the release of a new Firefox version, add-ons may become incompatible. It's up to the developer to address these issues and update it accordingly. You can contact the developer from their add-ons page or by going to their website:

Also, make sure you keep Roboform updated

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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RoboForm issued a 7.9.8 on June 24th. If you don't have that update, you may want to try that:

MileHiGuy
MileHiGuy Spørgsmålsstiller
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Thanks for the reply. I'll check with Roboform.

MileHiGuy
MileHiGuy Spørgsmålsstiller
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Thanks for the reply. I already have Roboform 7.9.8, and the toolbar is incompatible with the new version of Firefox.

CourtlyDoc
CourtlyDoc
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I have Roboform 7.9.8.5, just updated to FireFox 31, and it doesn't work any longer.

the-edmeister
the-edmeister
  • Moderator
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CourtlyDoc,

See Roboform support - http://www.roboform.com/support