Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I received a signed email (signed by IdenTrust) that Thunderbird says the signature is invalid. It says that I don't trust the cert. authority. Help please.

  • 5 svar
  • 2 har dette problem
  • 101 visninger
  • Seneste svar af christ1

more options

I sent a signed email from my work to home (which uses Thunderbird). I can read the email ok but get the following certificate error:

This message includes a digital signature, but the signature is invalid. The certificate used to sign the message was issued by a certificate authority that you do not trust for issuing this kind of certificate.

The issuing authority is: IdenTrust ECA 3

How can I mitigate this issue? I will need to send encrypted emails back and forth but without this working, it's impossible.

Thanks in advance.

I sent a signed email from my work to home (which uses Thunderbird). I can read the email ok but get the following certificate error: This message includes a digital signature, but the signature is invalid. The certificate used to sign the message was issued by a certificate authority that you do not trust for issuing this kind of certificate. The issuing authority is: IdenTrust ECA 3 How can I mitigate this issue? I will need to send encrypted emails back and forth but without this working, it's impossible. Thanks in advance.

Valgt løsning

You'll have to have to root CA cert in the Thunderbird certificate store under the Authorities tab. The error message suggests that the cert exists, but you'll have to edit the trust.

Læs dette svar i sammenhæng 👍 1

Alle svar (5)

more options

You can edit the trust for the cert via Tools (Alt-T) - Options - Advanced - View Certificates - Authorities tab

more options

Thank you very much for your reply. It is greatly appreciated.

I took a look there and IdenTrust isn't listed. How can I get what I need (I am assuming a cert) from IdenTrust making them a trusted authority?

Thanks again in advance.

more options

Valgt løsning

You'll have to have to root CA cert in the Thunderbird certificate store under the Authorities tab. The error message suggests that the cert exists, but you'll have to edit the trust.

more options

That was where the issue was. I had to export the root CA from another PC and import it to the one in question. Everything works great now.

Thank you for your help.

more options

Thanks for the feedback. When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.