Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Mail that should be received in my inbox is now going straight to my trash.

  • 3 svar
  • 5 har dette problem
  • 2 visninger
  • Seneste svar af Taruno

more options

This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

Valgt løsning

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

more options

Got a spam filter in your anti virus? Might be an idea to turn it off.

more options

I don't have any spam filters, so I suspected a corrupted preference file. I'm on a Mac and I couldn't figure out which file was corrupted, so I ended up removing Thunderbird, reinstalling and re-setting up all my accounts and preferences... Tedious work but It's all good now.

more options

Valgt løsning

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno