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it is asking for a password

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When I pull up my email through Mozilla Thunderbird, it has a message saying Authentication failed, then it says I can do a new password. I put in a new password and I get the same message as before. I cannot do my email through this account with all my contacts in it. Please Help!!

When I pull up my email through Mozilla Thunderbird, it has a message saying Authentication failed, then it says I can do a new password. I put in a new password and I get the same message as before. I cannot do my email through this account with all my contacts in it. Please Help!!

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Verify your credentials using webmail.